RECRUIT / EC OPERATIONS
Rakuten Ichiba Operations Specialist
Running our Rakuten Ichiba store end to end, from page improvements and sale events to promotion planning.
- Employment type
- Full-time, Part-time
- Salary
- Monthly salary or hourly wage: based on experience and skills
- Working hours
- 9:00–18:00
- Work location
- Nagata-ku, Kobe Access →
Job Description
You will handle store operations, page improvements and promotion planning for our Rakuten Ichiba store.
- Managing Rakuten RMS
- Listing products and updating product information
- Creating and improving product pages
- Preparing for Rakuten Ichiba sale events
- Setting up coupons, points and sales
- Writing newsletters and product descriptions
- Analyzing sales, traffic and conversion rates
- Managing stock, prices and delivery times
- Responding to customer inquiries
- Handling reviews, orders and returns
- Creating images and updating pages
- Coordinating with the shipping team
Requirements
- Experience operating Rakuten RMS
- Experience running a Rakuten Ichiba store
- Experience running an e-commerce site
- Basic computer skills
- Able to write in Japanese
- You improve things with products and customers in mind
Preferred Qualifications
- Experience running Rakuten Ichiba sale events
- Experience with Rakuten advertising
- Experience with Photoshop, Illustrator or Canva
- Basic HTML and CSS
- Experience analyzing sales in Excel
- Experience running stores on Amazon or Yahoo! Shopping
- Chinese or English skills
Employment Details
| Employment type | Full-time, Part-time |
|---|---|
| Salary | Monthly salary or hourly wage: based on experience and skills |
| Working hours | 9:00–18:00
|
| Work location | No.88 Building 2F, 2-23 Sugawara-dori, Nagata-ku, Kobe, Hyogo, Japan
|
| Benefits |
|
Why Join Us
In this role, you will grow our product pages and store by making the most of Rakuten Ichiba's events and sales.
It suits people who want to use their Rakuten Ichiba experience or turn their own ideas into sales.
In our small team, you will gain broad experience across product planning, page improvements and promotions.
HOW TO APPLY
How to Apply
If you are interested in any of our positions, feel free to apply by email or WeChat. Please include the position you are applying for, your name and your contact details.
The button opens your email app. When you apply from a position page, the position name is added to the subject line.
Apply by Email
On a smartphone, press and hold the QR code, or save the image and scan it with WeChat's Scan feature.