RECRUIT / DESIGN
E-commerce Design Lead / Design Manager
Setting design direction, managing quality and developing the team for our e-commerce in Japan and the UK.
- Employment type
- Full-time
- Salary
- Monthly salary: based on experience and skills
- Working hours
- 9:00–18:00
- Work location
- Nagata-ku, Kobe Access →
Job Description
You will oversee all design work for our online stores serving Japan and the UK.
Beyond creating designs, you will keep our brand image consistent, manage production schedules and develop the design team.
- Setting design direction for our Japanese e-commerce sites
- Setting design direction for our UK e-commerce site
- Reviewing product pages on Rakuten, Amazon and our own online store
- Managing the quality of product images, banners and ad assets
- Establishing brand image and design guidelines
- Creating and managing design templates
- Assigning work across the design team
- Managing production schedules and deadlines
- Directing, reviewing and developing designers
- Proposing product page improvements
- Improving designs with sales, click-through and conversion rates in mind
- Coordinating with the e-commerce and product planning teams
- Managing external designers and agencies
- Building production workflows that use AI tools
- Making design work more efficient and standardized
- Optimizing design for the Japanese and UK markets
Requirements
- Professional experience with Photoshop
- Experience creating e-commerce sites, websites or ad creatives
- Experience directing design work
- Experience giving designers direction and reviewing their work
- Experience managing production schedules
- Able to design with a clear understanding of product appeal and sales goals
- Able to use AI tools in daily work
- Able to communicate with colleagues in Japanese
Preferred Qualifications
- Experience as an e-commerce design lead or team leader
- Experience running stores on Rakuten Ichiba, Amazon or a brand-owned online store
- Experience building e-commerce sites on Shopify or similar platforms
- Experience with Illustrator, Figma or Canva
- Basic HTML and CSS
- Experience creating web ads, landing pages and social media creatives
- Design experience for UK, European or US e-commerce sites
- Able to read and write English
- Experience improving pages based on data analysis
- Experience creating design or brand guidelines
- Experience managing external agencies or freelancers
How We Use AI
We actively bring AI into our design work.
- Supporting the creation of product images and ad assets
- Creating design and layout drafts
- Brainstorming taglines and messaging
- Creating backgrounds, assets and mood images
- Speeding up image editing and retouching
- Comparing design options for Japan and the UK
- Reducing the design team's production time
We welcome people who use AI not just as an image generator, but across planning, production and improvement, balancing efficiency and quality.
At the same time, AI-generated work must be checked for copyright, trademarks, portrait rights, consistency with the actual product and appropriate advertising claims. We are looking for someone who can manage quality across the whole team.
Employment Details
| Employment type | Full-time |
|---|---|
| Salary | Monthly salary: based on experience and skills |
| Working hours | 9:00–18:00
|
| Work location | No.88 Building 2F, 2-23 Sugawara-dori, Nagata-ku, Kobe, Hyogo, Japan
|
| Benefits |
|
Why Join Us
We run e-commerce businesses for two markets: Japan and the UK.
You will switch between clear, information-rich product pages for Japan and simple, lifestyle-focused designs for the UK, creating work that fits each market.
Over time, we will entrust you with a broad role at the core of our design department, from setting production direction to building the team and improving workflows.
We welcome people who think beyond design about creative work that drives sales, and who can use AI to raise the whole team's capabilities.
HOW TO APPLY
How to Apply
If you are interested in any of our positions, feel free to apply by email or WeChat. Please include the position you are applying for, your name and your contact details.
The button opens your email app. When you apply from a position page, the position name is added to the subject line.
Apply by Email
On a smartphone, press and hold the QR code, or save the image and scan it with WeChat's Scan feature.
