RECRUIT / EC OPERATIONS
Own Online Store Operations Specialist
Running our own online store end to end, from planning and marketing to customer service.
- Employment type
- Full-time, Part-time
- Salary
- Monthly salary or hourly wage: based on experience and skills
- Working hours
- 9:00–18:00
- Work location
- Nagata-ku, Kobe Access →
Job Description
You will be responsible for all aspects of running our own online store.
- Listing products on our online store
- Creating and updating product pages
- Creating product images and banners
- Planning campaigns and sales
- Sending email newsletters and LINE messages
- Updating social media and content
- Managing orders, stock and customer information
- Responding to customer inquiries
- Analyzing sales, traffic and ad data
- Measuring results with Google Analytics and similar tools
- SEO
- Supporting web advertising
- Suggesting site improvements to raise conversion rates
- Coordinating with the warehouse and shipping team
Beyond running the site, you will be involved in a wide range of work, including planning, marketing and customer service.
Requirements
- Experience running an online store or e-commerce site
- Basic computer skills
- Able to create product pages and write copy
- You improve the site from the customer's point of view
- You enjoy thinking with numbers and data
- You work well in a team
Preferred Qualifications
- Experience with Shopify, Makeshop, EC-CUBE or similar platforms
- Basic HTML and CSS
- Experience with Photoshop, Illustrator or Canva
- Experience with Google Analytics and Google Ads
- Social media experience
- SEO and web marketing experience
- Experience running email newsletters and LINE official accounts
- Experience running stores on Rakuten, Amazon or other marketplaces
Employment Details
| Employment type | Full-time, Part-time |
|---|---|
| Salary | Monthly salary or hourly wage: based on experience and skills |
| Working hours | 9:00–18:00
|
| Work location | No.88 Building 2F, 2-23 Sugawara-dori, Nagata-ku, Kobe, Hyogo, Japan
|
| Benefits |
|
Why Join Us
To grow our own online store, you will work across product pages, advertising, social media, customer service and more.
Because we are a small team, you can try out your ideas right away.
It is a great fit if you want to improve the site yourself rather than just follow set tasks, or if you like designing ways to grow sales.
HOW TO APPLY
How to Apply
If you are interested in any of our positions, feel free to apply by email or WeChat. Please include the position you are applying for, your name and your contact details.
The button opens your email app. When you apply from a position page, the position name is added to the subject line.
Apply by Email
On a smartphone, press and hold the QR code, or save the image and scan it with WeChat's Scan feature.